Description
United StatesThese plants are growing great. I bought these and I will buy some more.
I ordered 2 of the C. usteriana as well as a couple other Cryptocoryne s. All arrived in top notch condition.
No melt, they went right in and are growing well. I am very happy with them.
Everything was great. All plants healthy and growing well. Will return for future purchases.
I recently had an order of live aquatic plants held up during shipping due to the extreme weather recently. After finally receiving them I was disappointed to find that they had frozen en route. After contacting Bill and explaining the situation, he was more than helpful in rectifying the situation. Bill offered to refund or replace the entire order. We wanted to re-order but after waiting a week or so, hoping for the weather to warm up, it was apparent that mother nature wasn't ready to cooperate. So, we asked Bill to refund our money, which he did immediately. It was refreshing to have a company actually go above and beyond in order to make our online shopping experience right. So for now, we have ordered some non-perishable supplies from Aquacarium and received great service with that as well. But, when the weather warns up we will definitely be ordering our live aquatic plants from Aquacarium. Thanks for everything Bill! Sincerely, **** & Megan
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